ExtraHop Performance Platform - get full insight to what's happening with your data.
We use ExtraHop Performance Platform to analyze all the traffic within our datacenter. As well as watching traffic that leaving the …
Starting at $5.04 Per Hour
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What is ExtraHop Performance Platform?
ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.
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X- Small
$5.04
Cloud
Per Hour
Small
$12.34
Cloud
Per Hour
Medium
$18.76
Cloud
Per Hour
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is ExtraHop Performance Platform?
ExtraHop Performance Platform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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(28)
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Extrahop has proven to be an essential tool for the network operation team, providing valuable insights into the performance and stability of critical business services. Users from various business groups, including Business, Dev, DevOps, and SecOps, rely on Extrahop as an objective 'source of truth'. This software is extensively utilized to monitor the internal network across multiple corporate locations and analyze traffic to identify any anomalies. By analyzing SQL queries and their performance on the network, Extrahop helps in resolving program and programming issues. Additionally, it plays a crucial role in reporting on IT utilization, diagnosing issues with applications and services, and capacity planning for apps and services. Unlike other similar tools that require agents, Extrahop stands out as an agentless solution that provides a wealth of information regarding network traffic. It is widely used by the networking team for diagnosing and troubleshooting issues effectively. Moreover, the technology department greatly benefits from Extrahop's ability to monitor the organization's network, allowing for detailed analysis of payload and packet loss.
Valuable Health Monitoring Capabilities: Reviewers have found Extrahop's health monitoring capabilities to be highly valuable, with multiple users mentioning this as a positive aspect. The ability to compare and analyze data collected from different hops in the network allows for easier identification of issues within the network.
Comprehensive Analysis with Intelligence Engine: Many reviewers have been impressed by Extrahop's intelligence engine, which enables deep-dive analysis from the network layer up to the application layer. This comprehensive analysis helps identify the root cause of problems, whether they are related to the network or the application. Several users appreciated how this feature saves time and avoids blame-shifting between teams.
Customizable Programming Functionalities: Users have praised Extrahop for its customizable programming functionalities that allow them to meet specific requirements and improve service operations. This versatility has been highlighted by multiple reviewers as a valuable aspect of the product.
Challenging User Interface: Some users have found the user interface of the product to be challenging to use and not intuitive. They feel that improvements could be made in terms of making it more user-friendly.
Lack of Integration with Other Network Analysis Tools: Several users have expressed a desire for better integration with other network analysis tools like Wireshark or TCPdump. They would like the ability to program specific criteria to trigger the probe to run these tools and save traces of problematic sessions.
Need for Improved Documentation: Some users have mentioned that the documentation provided with the product is not great and often requires them to seek assistance from tech support. Although they acknowledge that the tech support is outstanding, they suggest that better documentation could help reduce their reliance on support calls.
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January 04, 2024
ExtraHop Performance Platform - get full insight to what's happening with your data.
We use ExtraHop Performance Platform to analyze all the traffic within our datacenter. As well as watching traffic that leaving the datacenter to our coworkers out in the wild. We have so many people developing and deploying apps and servers. It can be difficult to get a big picture of where our data is going. This tool allows us to see everything and possibly avoid a data breach.
- Sniffing packets
- Detecting services
- Analyzing trends
- Detect even more apps/services
- Improve UI navigation
- Helps create patching schedule with app owners
- Management can see how much traffic apps are using
Unfortunately we have not used any other products like ExtraHop Performance Platform. This was decided before I came onboard with the company.
Extrahop is being used by multiple business groups in my organization, especially it's playing a critical role for network operation team to monitor the end to end service performance and stability for many critical business services.
- Extrahop can perform health monitoring end to end if you have multiple probes deployed in your network, the intelligence engine can easily help you to compare and data collected from different hops and help you to narrow down the issue to a specific part of your end to end network.
- Extrahop is not just analyzing and monitoring the health of the network, actually, its deep-dive analysis engine can perform an analysis from the network layer up to the application layer. It's easy to identify the root cause whether it's a network issue or something wrong in the application, save the time to have the issue go around again and again between network team and application team to blame each other.
- Extrahop provides good programming functionalities allowing the user to do their specific programing to meet the requirement of how they design to better operate the service.
- Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.
- After implementing Extrahop and started to use it as the main monitoring solution in my business organization, we improved a lot of work efficiency on operating complex IT solutions, reduced the incident record number, reduce the response time and speed up the root cause infestations, hence helped to save the cost for the business.
Actually Extrahop and Dynatrace they are quite similar, actually we have both of them being used in my business organization. I have found Extrahop had local technical support available in my city so made it a bit easy to communicate and seek for support if we met any problem in using the solution.
July 05, 2019
Eyes on the network
ExtraHop is utilized by the technology department to monitor the network of the organization and analyze payload and packet loss.
- Capturing real time network packets.
- The network activity map by device is key for analysis of connections.
- Customer Support.
- Notice of high performance utilization across network.
- Did not receive the proper training and assistance with the product.
- Analysts "learned mostly on their own" with the product.
November 13, 2018
Great Network Monitoring tool!
We are using ExtraHop to monitor our network traffic and network device performance. In the past we have tried to use similar tools to ExtraHop but they all required agents. ExtraHop is agentless and provides a wealth of information regarding network traffic. The networking team uses it to diagnose and troubleshoot isuees among other things.
- Monitoring Networking Traffic down to the device, switch, or sever level
- Security Operations via threat detection and monitoring
- Triage and Troubleshooting of issues and potential issues
- Search functionality could improve
- Legacy devices show in the app even after they are removed or decommissioned. This can be confusing
- Support is decent but not great
- Resolution team for network or app issues has improved as we can diagnose using the tool
- Length of time to identify security concerns has decreased
- The visual dashboards make it easy to allow other groups to see what exactly is going on with their app or server
We use ExtraHop specifically to monitor network traffic. It does many other things very well also, but it is the best network traffic analysis tool that we currently have in house. The fact that it is agentless also makes it more reliable and not dependent on agents running on devices throughout our enterprise.
October 18, 2018
Real-time, objective source of truth
ExtraHop is mainly used for performance monitoring and threat identification. It is used by a cross functional group ranging from Business, Dev, DevOps, and SecOps, as an objective "source of truth".
- Agentless deployment
- Real time alerts (e.g. performance degradation, ransomware, etc.)
- Pre-configured objective dashboards that establish "the truth" about what's going on at many levels - network, application, comm.
- From the trigger automail, it would help if there were a shortcut (one-click) access to the drill down screen
- AI features are not available outside of North America
- Accelerated root cause analysis
- Cut out time passing the hot potato, focused time on resolution
- It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
- Enables early warning and visibility, prompts action before a system goes down
Other tools have similar features, but will require agents. ExtraHop is agentless. After-sales support is extraordinary, the best I've experienced of any vendor.